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Frequently Asked Questions

About Garage Doors By Nestor Ltd

Where are you located?

Our Office/Showroom is located at:7911 Lorraine Ct NE Suite A Albuquerque, NM 87113

What are your hours?

Our Office/Showroom Hours are: Monday thru Friday, 8:00am-5:00pm

Do you charge for estimates?

No, we offer FREE Estimates for Repairs and Replacements and there is no obligation.

What Forms of Payment do you accept?

Cash, Check or Credit Card (Visa, MasterCard, American Express or Discover)

How do I contact you?

About Garage Doors/Openers

What if my garage door does not open?

  • Possible Reasons:
    • Garage door has a broken Torsion spring(above door), or a broken Extension spring(on
      side of door)
    • Garage door has a broken or disconnected cable
    • Garage door opener has no power coming out of the electrical outlet
    • Garage door opener has some type of mechanical problem
  • If you believe that one of the above listed reasons is your problem please contact our office at 897-5962 and we can schedule a time for one of our technicians to go out and repair your garage door and/or garage door opener.

What if my garage door does not close?

  • The #1 most common reason:
    • The photo sensors safety beams are out of alignment, malfunctioning or something may be
      blocking them.
  • Possible Suggestions to fix Problem:
    • Move any object(s) that are near, around or in front of photo sensors that may interfering
      with the safety beam.
    • Make sure the photo sensor LED lights are lit according to your manufacturer’s instructions.
  • If you find that nothing is blocking the safety beam, the LED lights are lit or you cannot get the
    lights to go on, contact our office at 897-5962. DO NOT ATTEMPT TO DISCONNECT THE PHOTO SENSORS, YOUR GARAGE DOOR OPENER WILL NOT WORK WITHOUT THEM.